UK GDPR Compliance

This page explains how Bridgewater Appliance Fixers complies with the UK General Data Protection Regulation (UK GDPR), which governs the protection of personal data in the United Kingdom.

Scope and Applicability

Bridgewater Appliance Fixers is an informational website providing appliance repair services in the Bridgewater area. While we do not maintain a user registration system or store personal data in a database, we may collect limited personal data through website analytics, contact forms, and server logs. This data is processed in accordance with the UK GDPR.

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights:

• Right of access – You may request confirmation of whether we process your personal data and obtain a copy of it.
• Right to rectification – You may request correction of inaccurate or incomplete personal data.
• Right to erasure – You may request deletion of your personal data under certain conditions.
• Right to restriction of processing – You may request limitation on how your data is used.
• Right to data portability – You may request your data in a structured, commonly used format.
• Right to object – You may object to processing based on legitimate interests, including profiling.
• Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.

How We Comply

We do not collect personal data for marketing or profiling purposes. Any data collected via contact forms or website analytics is used solely to respond to inquiries or improve site functionality. We do not sell, share, or transfer personal data to third parties except for essential service providers (e.g., email hosting, analytics) who are bound by data processing agreements. All data is retained only as long as necessary and securely disposed of thereafter.

Data We Process

The personal data we may process includes:

• Name
• Email address
• Phone number
• IP address (via analytics)
• Browser type and device information (via analytics)

This data is collected only when you voluntarily submit a contact form or when our website analytics tools automatically record usage information.

Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

• Legitimate interest – For website analytics to improve user experience and site performance.
• Consent – For processing data submitted via contact forms, which you provide by submitting the form.

How to Exercise Your Rights

To exercise any of your rights under UK GDPR, please contact us at the email address below. Include your full name, the specific right you wish to exercise, and any relevant details (e.g., email address used to contact us). We will respond to your request without undue delay.

Response Timeframes

We aim to respond to all requests within one month of receipt. In complex cases, we may extend this period by up to two additional months, and we will inform you of any delay and the reasons for it.

No Discrimination Policy

We will not deny services, charge different prices, or provide a lower quality of service to you because you exercised your rights under UK GDPR.

Updates and Changes

We may update this page periodically to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date.

Contact Information

If you have any questions, requests, or complaints regarding your data rights under UK GDPR, please contact our Data Protection Contact:

Trenton Morrow
i>126 Old Kingston Rd, Unit F, Ajax, ON L1T 2Z9, Canada
Email: [email protected]

Last Updated: 25 June 2024