Privacy Policy

Introduction

This Privacy Policy explains how Bridgewater Appliance Fixers collects, uses, and protects your information when you visit our website at bridgwater-appliance-repairs.co.uk. We are committed to respecting your privacy and ensuring transparency about how we handle data.

Information We Collect

When you visit our website, we automatically collect certain information through standard web technologies. This includes:

• IP address and browser type
• Pages viewed and time spent on the site
• Device and operating system details
• Referral source (e.g., search engine or other website)

We do not collect names, email addresses, phone numbers, or any other personally identifiable information unless you voluntarily provide it through a contact form. Even then, no data is stored in a database.

How We Use Information

The information we collect is used solely for the following purposes:

• To understand how visitors interact with our website
• To improve website performance and user experience
• To diagnose and fix technical issues
• To ensure the security and integrity of our site

We do not use your data for marketing, profiling, or automated decision-making. No personal data is sold or shared for commercial purposes.

Cookies and Tracking Technologies

We use cookies — small text files stored on your device — to enhance your browsing experience. These include:

• Essential cookies: necessary for the website to function
• Analytics cookies: to measure site traffic and usage patterns

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features, but will not prevent you from browsing our site.

Third-Party Services

We use trusted third-party services to help us understand website usage and deliver content:

• Google Analytics: to collect anonymous usage data and generate traffic reports
• Cloudflare: to improve site performance and security

These services may set their own cookies and collect data in accordance with their own privacy policies. We do not control their practices and encourage you to review their policies.

Data Security

We implement reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to maintain the highest standards.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

• The right to be informed about how your data is used
• The right to access any personal data we hold about you
• The right to request deletion of your data
• The right to object to processing
• The right to withdraw consent, where applicable

To exercise any of these rights, please contact us using the details below. We will respond within one month.

Children's Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Trenton Morrow
126 Old Kingston Rd, Unit F, Ajax, ON L1T 2Z9, Canada
Email: [email protected]